FitmAI
AI-powered fitness, nutrition, and workout tracking. Here's how it works and where to reach us if something's not working.
Frequently Asked Questions
How does AI food logging work?
Type in what you ate and FitmAI sends just the food name and serving size to an AI model to estimate calories and macros. Your name, email, or any other identifying information is never included in that request.
What does FitmAI do with my Apple Health data?
If you grant Health access, FitmAI reads steps, sleep, workouts, water intake, weight, and waist circumference to power your dashboards, and writes back the water intake, weight, and waist circumference you log. This stays between your device and Apple Health — FitmAI's servers never receive raw Health data.
Does FitmAI track me?
FitmAI doesn't use any third-party analytics or advertising SDKs. It does record anonymous feature-usage and crash diagnostics tagged only with a random identifier generated on your device — never your name, email, or Apple ID. See our Privacy Policy for the full breakdown.
How do I restore my Premium subscription?
Open Profile in FitmAI and look for "Restore Purchases." This re-checks your Apple ID's purchase history and restores your entitlement — useful after reinstalling the app or setting up a new device.
How do subscriptions work?
FitmAI Premium is billed and managed entirely by Apple through the App Store, either monthly or annually. You can view, change, or cancel your subscription any time in your Apple ID account settings — FitmAI never sees your payment details.
I have a promo or referral code — where do I enter it?
On the Premium screen, tap "Have a promo code?" and enter it there. Codes are tied to your anonymous device identifier, not your identity.
Does the Apple Watch app work on its own?
The FitmAI watchOS app is a companion to the iPhone app and syncs your workout data between the two via Apple's WatchConnectivity.
How do I delete my data?
Delete your account from within the app to permanently erase all locally stored data — profile, logs, goals, and measurements. A fresh anonymous identifier is generated if you continue using the app afterward.
Still need help?
Tell us what's going on and we'll get back to you. Mention "FitmAI" and, if it's a bug, what you were doing when it happened.
You can also read our Privacy Policy and Terms of Service.